PRIVACY AND PERSONAL DATA PROTECTION POLICY

1. INTRODUCTION AND PERSONAL DATA MANAGER

The purpose of this ‘Privacy and Personal Data Protection Policy’ is to clarify and present the obligations and rights stipulated by the General Data Protection Regulation (hereinafter referred to as ‘GDPR’). In this sense, this Policy will endeavour to demonstrate how we may collect, safeguard, process, share and transfer your personal data when establishing any relationship with QUINTA MIRADOURO DOS DÍZIMOS. This is our way of helping you to obtain the necessary information about our best data processing and protection practices. Therefore, we ask you to please read this policy carefully, and it is extremely important that, after reading it, you give us your express consent for the maintenance and processing of your personal data, in order to enable the purchase process or authorize the sending of our communications or newsletters. 

Quinta Miradouro dos Dízimos, Unipessoal, Lda., legal person no. 513 310 495, with registered office at Estrada Nacional 108, nr. 1261, Lugar dos Dízimos, 4640-473 Santa Marinha do Zêzere, Portugal is the entity responsible for collecting and processing your personal data for the purposes set out below. 

If you feel that you have not been properly informed about this policy, please do not hesitate to contact us via our website www.dizimos.com or by emailing info@dizimos.com or writing to our head office.

2. WHAT KINDS OF PERSONAL DATA DO WE STORE AND HOW DO WE COLLECT THEM?

The GDPR considers personal data to be any information that directly or indirectly allows identifying or identifies a natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier (e.g. an identification number, name and surname, address, email address).

Quinta Miradouro dos Dízimos, Unipessoal, Lda., in order to provide you with a better experience with our products, uses certain personal data strictly for the purpose of registering the opening of a Client account for making purchases and for sending our ‘Newsletter’ and other communications containing our offers, promotions, news and any and all matters linked to our business.

Therefore, in order to register Clients, we require the following information:

• Customer’s name or abbreviation;
• Telephone or mobile number;
• E-mail;
• Billing address and/or address for dispatch and delivery.
• VAT number (optional).

To send our newsletter, we use the following data:

• Customer name or abbreviation; and
• Email.
  

   

3. HOW DO WE USE YOUR PERSONAL DATA?

Your personal data is processed by Quinta Miradouro dos Dízimos, Unipessoal, Lda. specifically for our records relating to the opening of Client accounts, invoicing and for sending our ‘Newsletters’. Therefore, your consent will be exclusively for the purposes indicated above.

With regard to newsletters, we may periodically send you information that we consider to be of interest to you.

In view of the above, Quinta Miradouro dos Dízimos, Unipessoal, Lda., clarifies that it does not request, nor does it store, in any place or in any way, the submission and sending of personal data relating to philosophical or political beliefs, party or trade union membership, religious faith, private life and racial or ethnic origin, as well as the processing of data relating to health and sex life, including genetic data.

4. HOW DO WE PROTECT YOUR PERSONAL DATA?

Your personal data will be processed and stored by computer and on paper, if necessary. Quinta Miradouro dos Dízimos, Unipessoal, Lda. is committed to guaranteeing the security and protection of your personal data provided to us. To this end, we have adopted the measures and best practices deemed necessary. For example, we have implemented certain procedures: (i) password protection; (ii) electronic access restrictions with profiling for employees; (iii) physical entry restrictions to the locations where the personal data storage servers are located; (iv) firewalls; among other specific procedures to guarantee the protection of your data. 

Quinta Miradouro dos Dízimos, Unipessoal, Lda. informs you that these security measures will be constantly reviewed and updated in accordance with the needs and requirements of the legislation in force. In addition, we inform you that we will work actively with our information hosting and website development service providers to continually improve the security and control of personal data in their systems.

If, for any reason beyond our control, there is an accidental or unlawful breach of security that results in the unauthorised destruction, loss, alteration, disclosure of or access to personal data, Quinta Miradouro dos Dízimos, Unipessoal, Lda. undertakes, under the terms of the applicable legislation, to notify the competent authorities without undue delay and, whenever possible, within 72 hours of becoming aware of the occurrence. Communication will also be given to the owner of the data subject of the possible violation, in accordance with the applicable legislation.

In parallel with the measures implemented by Quinta Miradouro dos Dízimos, Unipessoal, Lda., we emphasise the need for data subjects to also implement security measures such as having an active firewall and up-to-date anti-virus and anti-spyware software.

5. WHO CAN WE SHARE YOUR PERSONAL DATA WITH?

In the course of its business, Quinta Miradouro dos Dízimos, Unipessoal, Lda. may use third-party services strictly linked to the technical, administrative and accounting procedures strictly related to our company, which means that it may involve access to personal data only by such entities.

If necessary, Quinta Miradouro dos Dízimos, Unipessoal, Lda. undertakes to take all measures within its power to ensure that third parties also offer a high level of control and data protection. Quinta Miradouro dos Dízimos, Unipessoal, Lda. will remain jointly and severally responsible for the processing of your data.

6. WHAT IS OUR LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA?

Quinta Miradouro dos Dízimos, Unipessoal, Lda. needs your consent by means of a free, specific, informed and explicit expression of will, through an unequivocal positive statement or act, in order to have the legitimacy to process your data for the purposes and activities described above.

Therefore, your written consent will be our legitimate legal basis for processing your data, which may be used for:

• fulfilment of our legal obligations;
• protecting your interests or the interests of others,
• as necessary in the public interest; and
• as necessary for our legitimate interests, including our interests in providing personalised products, unless our interests are overridden by your interests or fundamental rights and freedoms which require the protection of personal data.

7. HOW CAN YOU EXERCISE YOUR RIGHTS UNDER THE GENERAL DATA PROTECTION REGULATION?

According to the GDPR, you have the right to access, rectification, portability, object to and erase your data. There is also the right to object to and restrict certain processing of your data. If you have any questions or would like to contact us so that we can fulfil any of the rights listed below, please send us an email to info@dizimos.com or a letter to our head office at Estrada Nacional 108, nr. 1261, Lugar dos Dízimos, 4640-473 Santa Marinha do Zêzere, Portugal with your request and identification. 

The main rights under the GDPR are presented in more detail below.

Right to oppose: if we use your data because we believe it is necessary for our legitimate interests and you do not agree to this, you can exercise your right to object to our processing of your data. Simply send us an email to info@dizimos.com, or a letter to our head office at Estrada Nacional 108, nr. 1261, Lugar dos Dízimos, 4640-473 Santa Marinha do Zêzere, Portugal and we will respond to your request within 15 days (in certain cases, we may extend this period by the same amount of time). In the event of opposition, we will cease processing your data, except in the event of compelling legitimate reasons for such processing which prevail over the interests, rights and freedoms of the data subject, or for the purposes of declaring, exercising or defending a right in legal proceedings.

Right to withdraw consent: as our basis for legitimising the processing of your personal data, with regard to customer registration or marketing actions, is your consent, you are also guaranteed the right to withdraw your consent at any time you deem necessary. Please note that withdrawal of consent does not render unlawful any processing carried out on the basis of the consent previously granted.

Right of access: you have the right to ask us to access the information we hold about you at any time. You can also ask us to change, rectify or update this information. Upon receipt of your request via email (info@dizimos.com) or letter to our head office at Estrada Nacional 108, nr. 1261, Lugar dos Dízimos, 4640-473 Santa Marinha do Zêzere, Portugal, we may proceed to resolve it immediately or request a guarantee of your identity, as well as request additional information about your request. Our responses will be given by means of an email reply or by letter, as applicable.

Right to erasure: you have the right to erasure of your personal data. This will be done upon formal request, via email (info@dizimos.com) or letter to our head office at Estrada Nacional 108, nr. 1261, Lugar dos Dízimos, 4640-473 Santa Marinha do Zêzere, Portugal. We will respond to your request within 15 days (extendable by the same period if necessary). Upon receipt of your request, we will delete your data, without prejudice to the fact that we may refuse to process it for overriding legitimate reasons that prevail over the interests, rights and freedoms of the data subject, or for the purposes of declaring, exercising or defending a right in legal proceedings.

Right to data portability: you have the right to transfer your data in our possession to another data controller. If necessary, we will work to ensure that this transfer of your data is transmitted in a commonly used, machine-readable format.

Right to lodge a complaint with a supervisory authority: you have the right to lodge a complaint with the national supervisory authority.

Right to know of a data breach: you have the right to know of any breach of your personal data.

If you are no longer interested in our marketing activities, you can unsubscribe at any time by sending an email to info@dizimos.com or a letter to our head office at Estrada Nacional 108, nr. 1261, Lugar dos Dízimos, 4640-473 Santa Marinha do Zêzere, Portugal. 

8. HOW LONG WILL WE KEEP YOUR PERSONAL DATA?

How long we keep your personal data will depend on how long our relationship lasts. We will store data until it is no longer necessary for us to provide you with our Products or by unsubscribing from Newsletters. Therefore, this is a determination that varies on a case-by-case basis and will depend entirely on our relationship, as well as factors such as the nature of the data, the reason it is collected and processed, and the relevant operational or legal retention need.

9. CHANGES TO OUR PRIVACY AND PERSONAL DATA PROTECTION POLICY

Quinta Miradouro dos Dízimos, Unipessoal, Lda. reserves the right to make adjustments or changes to this privacy and personal data protection policy at any time, and such changes will be duly published on this website (www.dizimos.com). The version published on the website at any time is the one in force.

COOKIES POLICY

When you visit our site, a small text file (Cookie) is created and saved on your computer’s disk. By recognizing you, this file will allow you to access the site more easily and quickly, and to personalize your online experience. We also identify technical information about your computer when you visit the pages of our site, such as your IP (Internet Protocol), operating system and browser type. We use this information to improve the quality of your visit to our site, and will not disclose it to outside parties. Most browsers automatically accept these files (Cookies), but you can delete them or set them to be blocked automatically. You can find out how to make these settings in your browser’s “Help” menu. However, please note that if you do not allow the use of cookies, there may be some features that you will not be able to use.

Thank you very much! The QMD Team, always at your service!

Quinta Miradouro dos Dízimos, Unipessoal, Lda.